We guarantee & certify that all our jewelry pieces are exactly as described and made with the highest standards & quality control.
You may request to cancel your order and we will issue you a full refund unless the production stage is complete, or your order has been shipped. In these cases, restocking fees and shipping fees will be deducted from your refund.
If you are not 100% satisfied with your purchase, you can return the merchandise. A return must be made within 14 days of receiving* the item. *Receiving: is the estimated date on which the item will be delivered (this date is determined by the shipping company once the package is shipped).
Shipping costs for the item will not be refunded.